Informatics and Applications

2021, Volume 15, Issue 1, pp 57-64

OPTIMAL THRESHOLD-BASED ADMISSION CONTROL IN THE M/M/s SYSTEM WITH HETEROGENEOUS SERVERS AND A COMMON QUEUE

  • Ya. M. Agalarov

Abstract

The article discusses the M/M/s system with heterogeneous servers and a common queue equipped with the mechanism to control the queue length in order to maximize the average marginal profit. The profit function includes a fee for successfully serviced customers, a fine for each rejected customer, a fine for idle period for each server, a fine for waiting (or for exceeding the allowable waiting time), and costs associated with queue maintenance.
The problem is to maximize the marginal profit on a set of simple threshold-based queue length control policies.
The property of convexity of the profit function is proved and conditions for existence of a finite optimal threshold of the queue length are obtained.

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